TURBINE

217IN FLIGHT

TURBINE — AI OPERATIONS AGENT

Hand it the work. Watch it come back done.

Turbine plans the task, works your tools — billing, support desk, logs — verifies the result, and hands back finished work. Press Run and watch a real one.

No card needed · SOC 2 Type II · 6-second median run

TURBINE CONSOLE · 1,284 RUNS TODAYDONE5.9s
Refund order #4821 and email the customer
ParsePlanStripe: refundDraft emailVerify
task received — parse ok
intent: refund + customer notice
plan: 4 steps · 2 tools · est 6s
guard: refund ≤ $250 policy — pass
stripe.refunds.create #4821
↳ re_8kQm2Xw · $182.00 · succeeded
drafting email · template refund-v3
tone check: calm, no legalese — pass
ledger Δ −$182.00 reconciled
done — 2 artifacts
Refund completedDONE · 5.9s
Order#4821
Refunded$182.00
Customerdraft email ready
Refre_8kQm2Xw
Email held for your review — nothing sends without approval.
RUNS INSIDE THE STACK YOU ALREADY HAVE
StripeZendeskSlackLinearGmailPostgresDatadogNotionIntercomQuickBooksPagerDutyHubSpotStripeZendeskSlackLinearGmailPostgresDatadogNotionIntercomQuickBooksPagerDutyHubSpot
CAPABILITIES

One agent. The whole ops queue.

Turbine takes the tasks your team burns hours on — and returns them finished, verified, and documented.

Investigates incidentsQueries your logs, correlates deploys and flags, isolates the cause, and writes the incident note — sev suggested.
Chases receivablesPulls the ledger, drafts firm-friendly reminders, spaces the sends, and pauses the moment a reply lands.
$184,220 collected this month
Digests support queuesClusters yesterday’s tickets into themes, ranks them by volume × severity, and posts the digest where the team reads.
Executes refunds & creditsChecks the policy, calls your billing tools, drafts the customer notice, and holds it for your approval.
Verifies before it shipsEvery run ends with reconciliation — ledger deltas, checklist replay, tone checks — before Turbine will say done.
1,412 checks passed today
Documents every stepEach run is logged, replayable, and attributable. The receipt is pinned to the run, forever.
run #4,821 · logged ✓
HOW IT WORKS

The same run. Slowed down.

Refund order #4821 and email the customer” — the run from the console above, annotated.

01
01ParseIt reads the task like an operator.Turbine extracts intent — a refund, plus a customer notice — and pulls the order, the amount, and the policy that governs it.
02PlanIt writes the plan — and checks it first.A four-step plan, tested against your guardrails before anything runs. A refund over $250 would stop here and ask you.
03Stripe: refundIt works your real tools.The agent calls Stripe, gets the refund id back, and pins the receipt to the run. Real API, real receipt, no screenshots.
04Draft emailIt drafts — you approve.The customer email comes from your template and passes a tone check. It is held for review; nothing sends itself.
05VerifyDone means verified.Turbine reconciles the ledger delta and replays its checklist. Only then does the run report done — with the receipts attached.
Parse
task received — parse okintent: refund + customer noticeorder #4821 · $182.00 · policy: ≤ $250
intent: refund + notice
Plan
plan: 4 steps · 2 tools · est 6sguard: refund ≤ $250 policy — pass
plan · 4 steps ✓
Stripe: refund
stripe.refunds.create #4821↳ re_8kQm2Xw · $182.00 · succeeded
re_8kQm2Xw · $182.00
Draft email
drafting email · template refund-v3tone check: calm, no legalese — pass
email · held for review
Verify
ledger Δ −$182.00 reconciledchecklist replay — 6/6 passdone — 2 artifacts
DONE
THE MACHINE ROOM

While you read this, Turbine is mid-run.

217runs in flight right now
runs today, platform-wide
median run time
tasks resolved this quarter
verified uptime
INTEGRATIONS

Your tools, worked properly.

Turbine holds scoped credentials to the systems you allow — and every call it makes is logged against the run.

Striperefunds, credits, disputes — with receipts
Zendeskreads queues, drafts replies, posts digests
Slackposts digests and asks for approvals
Linearfiles issues with repro + suspected cause
Gmaildrafts customer notices, held for review
Postgresread-only queries, always logged
Datadogpulls metrics and correlates spikes
Notionwrites runbooks and post-mortems
Intercomsummarizes conversations by theme
QuickBooksmatches invoices and ledger deltas
PagerDutyopens and annotates incidents
HubSpotupdates deal notes after the work ships

SECURITY

Built to be trusted with the keys.

SOC 2 Type II

Audited controls, renewed annually. Report available under NDA.

GDPR ready

EU data residency options. Processors documented, DPA on request.

SSO + SAML

Okta, Entra, Google Workspace. SCIM provisioning on Scale.

Audit log & replay

Every run is recorded step by step and can be replayed read-only.

Turbine acts only with scoped credentials you grant — and never without a log.

PRICING

Priced like a tool, not a headcount.

Real numbers, on the page. Annual pays for two months.

SAVE ~20%
StarterFor trying Turbine on real work.$0/ month
50 runs / month2 integrationsApproval gatesFull run logsCommunity support
Start free
RECOMMENDED — MOST TEAMS START HERE
TeamFor ops teams handing over the queue.$89/ month2 MONTHS FREE
2,000 runs / monthAll integrationsApproval gates + policiesReplayable audit logSlack approvalsPriority support
Start 14-day trial
ScaleFor companies running whole departments.$349/ month2 MONTHS FREE
20,000 runs / monthSSO / SAMLCustom policies & guardrailsDedicated environmentSLA + named support
Talk to us
A run = one completed task, however many tool calls it takes. Unused runs roll over one month. Prices in USD, taxes where applicable.
OPERATORS
We handed Turbine the refund queue in week one. Four months on, I’ve stopped checking its work — the receipts check themselves.Maya OkaforHead of Support, Fathom Commerce
The 2 a.m. checkout incident was root-caused before our on-call finished logging in. The write-up was already in the channel.Dan ReyesPlatform Lead, Coppergate
It chased $40k of overdue invoices in its first month — politely. Our AR aging finally slopes the right way.Priya ShahFinance Ops, Halyard
QUESTIONS

Answered clearly.

Connect two tools and it can run the flows you saw above — refunds, digests, incident write-ups, receivables. Most teams add their own flows within the first week.

Only where you allow it. Every flow ships with an approval gate; you loosen them per task, per amount, per tool.

It stops and asks, with its plan and evidence attached. Uncertainty is a first-class state, not an error.

Every run is logged step by step — inputs, tool calls, outputs — and can be replayed read-only. That is the audit log.

OAuth into your tools, import your policies, run your first task from the console. Under an hour, no engineers required.

Runs are reversible by design — drafts are held, sends are spaced, refunds respect limits. The log shows precisely what to undo.

START

Give Turbine its first task.

Refund order #4821 and email the customer
Start free · no card · first run in minutes

The queue runs itself now.

Start free

TURBINE

The AI operations agent. Hand it the work — watch it come back done.

12,000+ runs a day · SOC 2 Type II

© 2026 Turbine Systems

ALL SYSTEMS RUNNING· 99.98% UPTIME · SOC 2 TYPE II · STATUS.TURBINE.RUN

TURBINE

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